Returns & Exchanges

At Iconic Puzzles, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day window for returns and exchanges on all unworn fashion items. Our goal is to ensure your wardrobe pieces fit perfectly and align with your unique style.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Place the merchandise in its original packaging with all tags attached to ensure the items remain protected during transit.

• 3.
  Ship the Package

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process your refund or exchange within 5-7 business days.